FREQUENTLY ASKED QUESTIONS

WHAT IS OUR Payment Policy?

Therapy services are provided and billed by Advantage Therapy. Our providers participate in most all of the major health insurance plans in the region. Following are the health plans which we currently accept.

Please be aware that with any health plans, there may be deductibles and copayments for which you will be responsible.

WHAT Health Plans DO WE ACCEPT?

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Coventry
  • Gilsbar
  • Humana
  • Medicare
  • UnitedHealthcare
  • Tricare
  • Worker's Compensation
  • Attorney
  • Auto Insurance

What Is Our CanceLlation Policy?

Any appointment cancelled or no-showed without a 24-hour notice will result in a $25 cancelation fee. Payment will be due at the time of the next scheduled appointment.

Questions About Your Bill

What billing or insurance information will I receive?
You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.
How long will it take to get things settled with the insurance company?
Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.
I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?
If we received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

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Comprehensive evaluations and one-one-one individual sessions with a licensed therapist.

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